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Business / Communication / Leadership

Stacy the Waiter: Customer Service genius

Emily Heyward recently wrote a column in FastCompany about what restaurants can teach us about making clients happy. Her thoughts about being willing to make recommendations, keeping track of the details and taking the time necessary are relevant and on point. She disputes some people’s contention that the best restaurant service is the kind you … Continue reading

Join a Mastermind

Join a Mastermind

Do you want to explore leadership or the art of building connections to improve your personal and business relationships? Then join a Mastermind. Napoleon Hill coined the term “Mastermind” in his book Think and Grow Rich. A Mastermind is a group of individuals gathered together in unity to tackle a specific challenge or opportunity. Think of … Continue reading

Leadership / Maxwell Ideas

Chick-fil-A Leadercast Part 2 — Leading with our Choices

Last week we talked about some insightful and inspiring people: Andy Stanley, Urban Meyer, Tim Tebow, Soledad O’Brien, and Dr. Roland Fryer. They talked about passion and responsibility–using your passion and taking responsibility as choices. This week we’ll wrap up with some great business practical application. The Speakers Marcus Buckingham (author and founder of The … Continue reading